Q: What is the AFL website product?
A: The AFL website at afl.com.au will be the official site for the Australian
Football League (AFL). The product is based around the central AFL portal
with sixteen sites for the AFL clubs. The site is developed, operated and
maintained by Telstra for the AFL. The AFL website will offer the customer a
choice of freely available content to all Internet users and subscription
packages with premium content, video, audio, news and chat options.
Q: What subscription choices are available to the subscriber?
A: Subscription packages include the following:
The Legend Package is $49.95 for a one (1) calender year subscription.
It includes:
· Watch all matches, complete or in part, when the customer wants to
· Listen to live radio broadcasts
· Watch footage from year's gone by
· Chat with AFL players and coaches
· View and listen to behind the scenes coverage
· Receive up to the minute news and information before everyone else
The Rookie Club Package is $19.95 for a one (1) calender year subscription.
This package gives the subscriber access to exclusive information and
activities for their selected club.
It includes:
· View and listen to behind the scenes video coverage
· Chat with AFL players and coaches
· Enter member only competitions with spectacular prizes
· Receive up to the minute news and information before everyone else
In either package, the customer may nominate up to two secondary clubs, at
an additional cost of $9.95 per club.
Q: How do I access the site?
A: In order to access the AFL website, go to http://afl.com.au. You will be able
to view most content, however to enjoy the full offering, you will need to
subscribe to one of the AFL packages available at the site. Customers are
able to subscribe online and immediately view content which is 'subscriber
only' content.
Q: Can I use my subscription from more than one computer?
A: You are able to use your telstra.com/AFL username and password to login
from any compatible computer with access to the Internet.
Please note, customers who subscribe to the AFL website will be able to use
their username & password to access telstra.com.
Q: What does the lock symbol mean?
A: This indicates that the content is available to subscribers only. If you are a
subscriber then login using your username and password to access this
content. If you are not a subscriber you will need to subscribe at the AFL site
to view the content.
Q: Can I use my subscription straight away?
A: Once your credit card or billing details has been validated online during the
subscription process, you will have access to your nominated AFL website
subscriber content.
OPTIONS
Q: What is the difference between a Rookie and a Legend package?
A: The Rookie Package gives you access to online content for your chosen
Club (or Clubs).
The Legend Package gives you access to exclusive AFL audio & video content
in addition to the content in the Rookie Package. For more details on the
content in each package go to www.afl.com.au. The Legends package costs
$49.95 per year and is accessible to customers with a Broadband connection
available at 256kbs or narrowband connection at 56kbs.
The Rookie package costs $19.95 and is accessible to customers with a
broadband and narrow band connection to the Internet.
Each package applies for one nominated AFL club. You can add up to 2 extra
clubs per subscription for an extra $9.95 per club each year.
Prices are paid for a 12 month period and cannot be paid monthly.
Q: How do I upgrade from a Rookie to a Legend package?
A: Login to the AFL site using your username and password. Go to the
"Manage My Subscription" section. Follow the instructions provided to
upgrade and receive confirmation of upgrade.
Q: Can I downgrade from a Legend to a Rookie package?
A: No, once you have subscribed to the Legend package, you are not able to
downgrade or receive a refund for the difference.
Q: Can I subscribe to more than one club?
A: Both Rookie and Legend subscriptions apply for only one nominates AFL
club. You can add up to 2 extra clubs per subscription for an extra $9.95 per
club each year.
Prices are paid for a 12 month period and cannot be paid monthly.
Q: Can I modify my subscription?
A: Yes, you can add up to 2 additional clubs for $9.95 each or upgrade from
Rookie to Legend. To do this, go to the "Upgrade my Subscription" page for
the AFL site.
These are the only modifications available.