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I just went to afl.com.au and found that they are offering their own broadband pass for $59.95. All games available within 12 hours of the siren. No viewing limitations. There are also other perks, e.g. highlights, interviews, press conferences, etc.

Go to afl.com.au then look down on the right for "Services on AFL.com.au"

Click "International subscribers".

It ain't perfect, but it's just what I need. Already paid my money.

Hallelujah!!! Go Blues!!!!!

Sorry for double posting, but I thought this should show up as its own topic.

Hmmm. After further reading I see that this was apparently available in previous years (I just never found it) and service was less than satisfactory according to the posts.

Oh, well, I've signed up and we'll just have to see if it's "New & Improved!"

After jumping ship from ITVN two months ago I've been trying to figure out how I was going to get my footy fix this year. I was a little excited when I found it.Image removed.

For what it's worth, I tried the Adelaide/Fremantle video yesterday and today with both Firefox and IE. Yesterday Firefox was unwatchable due to constant buffering. IE was fine. Today both were OK.

I don't know what past quality was like, but the 300+ kbps feed is the same as Setanta Broadband's VOD service. That's good enough for me, but perhaps not for others.

We'll just have to see what the season brings.

Earlier today I couldn't watch any match with any browser. Big Pond assured me things would soon be remedied and lo and behold, they were.

I just finished watching the Essendon/St. Kilda match using Firefox. Feed was 387 kbps with no problems whatsoever.

There is hope.Image removed.

Posted by Bob on March 03, 2008

I was having the same buffering problems with the AFL transmissions so I started a thread on the Comcast help forums last month to look for solutions.  You can't access this forum unless you are a Comcast subscriber, so I have attempted to paste the thread below.  The total thread contained 14 messages.  I don't know how long a post the AFL forums allow, so if it doesn't all fit in one post, I will continue in subsequent ones.

 

            Streaming Video Options  

            bobscreen
            Contributor

            Message 1 of 14

            I am trying to watch some streaming videos from Australia with
            Windows Media Player.  They are meant for viewing at anywhere from
            1.0 to 1.6 mbs, but by the time they get to me I am only getting
            around 350-450 kbs.  This means the media player is emptying its
            buffer faster than it is receiving new data, and I have to wait
            every few seconds while the buffer is refreshed.  I'm guessing that
            there must be some bottleneck in wth www between the Australian
            server and my Comcast server.  Is there anything I can do, or do I
            just give up and forget about watching the videos?
            02-17-2008 02:23 AM  

 

            Re: Streaming Video Options  

            EarlyOut
            Most Valued Poster

            Message 2 of 14

            There's no Comcast server involved.  The connection is from your PC,
            through a series of nodes (routers), to the Australian server. 
            There are probably some overloaded nodes between you and that
            server, and that's causing enough delays to make the video
            unwatchable.  You might have better luck at a different time of day.

            There are also programs out there that would let you capture and
            save the streamed video.   You could let a program like that grab
            the whole stream (at whatever speed it can be delivered), then just
            watch it from your own PC.  One of the older, freeware versions of
            Nettransport, for example, is available here.  Google for "capture
            streamed" for other choices.
            02-17-2008 04:50 AM  

 

            Re: Streaming Video Options  

            bobscreen
            Contributor

            Message 3 of 14

            Thanks for the tip, but I have tried at different times of the day
            and it makes no difference.
            
            Right now I'm doing just what you suggested.  I'm capturing the data
            stream and watching it on my computer after the whole thing
            downloads.  The problem is that I'm trying to watch replays of
            Australian Rules Football games which last about 2 hours each.  To
            capture that data stream for one game, at the rate I'm receiving it,
            takes over 12 hours.  It works, but it's a hassle.
            
            This raises another question I hadn't thought of when I made my
            original post.  In looking through the Pure Broadband forum I
            noticed that some people have gotten into trouble for using too much
            bandwidth.  Will this amount of data get me in trouble too?
            02-17-2008 06:33 AM  

 

            Re: Streaming Video Options  

            EarlyOut
            Most Valued Poster

            Message 4 of 14

              bobscreen wrote:

              This raises another question I hadn't thought of when I made my
              original post.  In looking through the Pure Broadband forum I
              noticed that some people have gotten into trouble for using too
              much bandwidth.  Will this amount of data get me in trouble too?

            Probably not.  How large is one of the captured video files?  And
            how many of these are you grabbing each month?

            I suspect you'd have to be doing high-speed downloads all day, every
            day, before you'd run into trouble with Comcast.  My impression is
            that the folks who are going over the limit are downloading more
            movies than they could ever actually watch.  Your downloads may be
            taking a long time, but it's because you're not getting very good
            speed, so the actual amount of data you're downloading probably
            isn't all that much.
            02-17-2008 06:44 AM  

 

            Re: Streaming Video Options  

            Joel
            Macintosh Expert

            Message 5 of 14

            Is there a way to increase the buffer in WMP (I don't have WMP here
            to look). Or, can you set your connection speed to a lower setting
            so you're not being sent the highest-quality stream?
            02-17-2008 07:26 AM  

 

            Re: Streaming Video Options  

            CajunTek
            Security Expert

            Message 6 of 14

              Joel wrote:
              Is there a way to increase the buffer in WMP (I don't have WMP
              here to look). Or, can you set your connection speed to a lower
              setting so you're not being sent the highest-quality stream?

            Yes there is. Under tools then options...
            02-17-2008 10:15 AM  

 

            Re: Streaming Video Options  

            EG
            Connection Expert

            Message 7 of 14

            Just the sheer geographic distance involved between the U.S. and
            Australia will have somewhat of a negative impact on throughput.
            
            Can you please provide the URL for that site / server ?
            02-17-2008 11:37 AM  

 

            Re: Streaming Video Options  

            bobscreen
            Contributor

            Message 8 of 14

            Reply to EarlyOut:
            
            The video files run about 3GB each,  give or take.  I would like to
            be able to download 2-3 per week.  Typically the Aussies load their
            games onto their website a day or two after they are played.  I
            check the game summaries (text) on the website and then download the
            best 2 or 3 to watch.  I downloaded two in parallel last night -
            this afternoon and download performance was no worse than doing just
            one.  The first file was about 2.7 GB and took 14 hours.  The second
            was about 3.2 GB and took 16 hours.  Between the two downloads they
            used roughly 900 kbs (450 for each file).  Is occupying 900kbs of
            bandwidth for 14-16 hours an issue?
              
            Reply to CajunTek:
            
            I was able to view a few videos by reducing the connection speed as
            you suggested, but the picture is not as crisp.  Australian Rules
            Football is a fast moving game, and the action tends to blur at the
            lower connection speed.
            
            Reply to EG:
            
            The website is http://www.afl.com.au/   If you go to it you will
            notice that it takes a fairly long time to populate the screen, so
            you may be right about the distance being a problem.  If you want to
            try viewing some matches, click on the Matches tab under video and
            audio.
            
            
            Reply to all:
            
            Thanks.
            02-17-2008 12:32 PM  

  

            Re: Streaming Video   [ Edited ] Options  

            EG
            Connection Expert

            Message 9 of 14

            I performed a trace to that server:
            
            Tracing route to www.afl.com.au [61.9.170.49]
            over a maximum of 30 hops:
            
              1     1 ms     1 ms     1 ms  192.168.1.1
              2     *        *        *     Request timed out.
              3     8 ms     9 ms     9 ms 
            ge-2-4-ur01.union.nj.panjde.comcast.net [68.86.2
            20.145]
              4    10 ms     8 ms     9 ms 
            po-10-ur02.union.nj.panjde.comcast.net [68.86.20
            9.238]
              5     9 ms     9 ms     9 ms 
            po-10-ur01.jerseycity.nj.panjde.comcast.net [68.
            86.209.242]
              6    10 ms     9 ms     9 ms 
            po-10-ur02.jerseycity.nj.panjde.comcast.net [68.
            86.209.246]
              7    10 ms    11 ms    13 ms 
            po-10-ur01.narlington.nj.panjde.comcast.net [68.
            86.209.250]
              8    15 ms     8 ms     9 ms 
            po-10-ur02.narlington.nj.panjde.comcast.net [68.
            86.158.178]
              9    11 ms    10 ms     9 ms 
            po-70-ar01.verona.nj.panjde.comcast.net [68.86.2
            09.254]
             10    11 ms    13 ms    12 ms 
            pos-0-4-0-0-crs01.plainfield.nj.panjde.comcast.n
            et [68.86.90.26]
             11    19 ms    12 ms    12 ms  204.70.144.2
             12    68 ms    12 ms    12 ms  204.70.144.1
             13   120 ms    13 ms    12 ms  204.70.197.6
             14     *       88 ms    83 ms 
            cr2-tengig-0-7-3-0.losangeles.savvis.net [204.70
            .193.49]
             15    87 ms    85 ms    86 ms  ber1-tenge-3-1.losangeles.savvis.net
            [204.70.193
            .50]
             16    83 ms    83 ms    84 ms  208.173.157.46
             17    85 ms    83 ms    83 ms  i-1-2.wil-core02.net.reach.com
            [202.84.251.201]
             18   232 ms   231 ms   234 ms  i-4-0.sydp-core02.net.reach.com
            [202.84.144.102]
             19   235 ms   235 ms   236 ms 
            10GigabitEthernet5-0.pad-gw2.Sydney.telstra.net
            [203.50.13.49]
             20   231 ms   232 ms   233 ms 
            10GigabitEthernet0-1-0-2.ken-core4.Sydney.telstr
            a.net [203.50.20.1]
             21   232 ms   232 ms   234 ms 
            TenGigabitEthernet7-1.ult2.Sydney.telstra.net [2
            03.50.20.51]
             22   238 ms   237 ms   234 ms  telstr564.lnk.telstra.net
            [139.130.247.138]
             23     *        *        *     Request timed out.
             24     *        *        *     Request timed out.
             25     *        *        *     Request timed out.
             26     *     ^C

            
            Those response times after the ping packets enter the network in
            Australia are slow enough (but are to be expected) to have a
            negative effect on streaming video. The trace didn't complete
            because the packets likely hit a firewall.
            
            It would be nice if this originated in the U.S., but then it
            wouldn't be australian, would it ? 


            Message Edited by EG on 02-17-2008 04:08 PM
            02-17-2008 01:00 PM  

 

            Re: Streaming Video Options  

            EarlyOut
            Most Valued Poster

            Message 10 of 14

              bobscreen wrote:

              The video files run about 3GB each,  give or take.  I would like
              to be able to download 2-3 per week.

            That volume shouldn't get you into any trouble with Comcast.  At
            that rate, you're running no more than 50GB per month, and the
            people who have gotten nastygrams from Comcast have typically been
            hitting something in the 300GB per month range.  There's no
            hard-and-fast limit on Comcast, and their definition of "excessive"
            seems to be fairly fluid, but you're pretty clearly in the safe
            range.
            02-17-2008 02:02 PM  

 

            Re: Streaming Video Options  

            bobscreen
            Contributor

            Message 11 of 14

              EarlyOut wrote:

              That volume shouldn't get you into any trouble with Comcast.  At
              that rate, you're running no more than 50GB per month, and the
              people who have gotten nastygrams from Comcast have typically been
              hitting something in the 300GB per month range.  There's no
              hard-and-fast limit on Comcast, and their definition of
              "excessive" seems to be fairly fluid, but you're pretty clearly in
              the safe range.

            Will I have any problems about continuous bandwidth usage?  The last
            2 data streams I captured required 14 and 16 continuous hours of
            bandwidth usage respectively.  Will Comcast have any issues with
            this?
            02-17-2008 07:50 PM  

 

            Re: Streaming Video Options  

            Joel
            Macintosh Expert

            Message 12 of 14

            That shouldn't be a problem  
            02-17-2008 08:20 PM  

 

            Re: Streaming Video   [ Edited ] Options  

            EG
            Connection Expert

            Message 13 of 14

            Total measurable bandwidth consumption, including your uploading,
            and how much it is negatively affecting other subscribers on your
            local node will be the factor used in their unstated and variable
            limit.

            Message Edited by EG on 02-17-2008 11:46 PM
            02-17-2008 08:41 PM  


            Re: Streaming Video Options  

            bobscreen
            Contributor

            Message 14 of 14

            So I think you're all saying it's OK to keep capturing the data
            streams as I have been doing, and Comcast shouldn't complain.  It's
            a bit of a hassle, but there is one silver lining to this dark
            cloud.  Once I have the stream on my PC I can burn it to a DVD and
            watch the game in comfort on my TV instead of hunched over my
            computer desk.
            
            Thanks for the help guys.
            02-18-2008 05:59 AM  

 

Posted by ovalball on March 03, 2008

Thanks for the info. Image removed. It just goes to show the inherent difficulty in trying to transmit something all the way from Australia.

There will be good days and bad days. Good matches and crappy matches (I've already had both). But if you can't get satellite, then it's the only game in town now that ITVN has sunk.

The outlook for cable picking up Setanta does not look good for various reasons, so choices are limited. On the positive side I pay a lot more for two other broadband services I subscribe to than I pay to Telstra.

It's simple. If I can't stand it---I'll quit.Image removed.

Posted by Bob on March 03, 2008

I captured the data streams for the Essendon–St Kilda and Adelaide–Hawthorn games this week as soon as they became available.  The Essendon game was configured to play at 1.99 Mbps, took over 16 hours to download and requires almost 3 GB of disk space.  The Adelaide game was configured to play at 520 kbps, took around 3 hours to download and requires 0.4 GB of disk space.  I burned both games to DVD and played them on a 25 inch TV.  The Essendon game was crystal clear.  It was so good that I wished I had a High Def TV to play it on.  The Adelaide game was a little grainy but certainly acceptable.  In fact it looked better on the TV than on my computer monitor.  I just did a random check of some of the games I had downloaded previously, and it looks like they have all been reconfigured to play at 387 kbps.  So I’m guessing 387 kbps might be the AFL ‘standard’ from now on.  It will be interesting to see how well the Grand Final plays on the TV if it is configured for 387 kbps.

Posted by lowend5 on March 19, 2008

Good Day Everyone!

Hey! I have subscribed to AFl.com's Video streaming. I have searched through this site as well as the web for solutions to the buffering problem with the videos.

Has anyone actually resolved this issue?

I have been working with Telstra's Tech folks and like everyone else get "canned" answers.

Yes, I have addressed all the system requirements and have exceeded them. 

 I am at the point like many others that my $60 subscription is all for nothing.

I saw how some users are capturing the streams and saving to their PC. Nice choice; however, I do not know the capturing tools.
If you really address this issue directly, I really should be able to watch the matches as WM streaming not jumping through hoops with other software.

Can anyone help me out?

lowend

Posted by Anonymous (not verified) on March 19, 2008

AFL.com is the worst site in the world, good luck! The footy tv link gives replays but I just clicked on it and it tells me there is no such page, see what I mean. The online rights are owned and administered by tesltra Australias largest telcom, you think they would know what they are doing but it always goes down on game day........and most other days. Cant you get AFL on some form of pay tv, foxtel have broadcast rights. fantasycoachchallenge.com and heraldsun.com are good resources but you wont get any tv there either. I think until the AFL give the online rights to someone capable you may have to read news articles instead. Advice from an Aussie.
Posted by Swans500 on March 21, 2008

Hi, wondering if this year radio streams will still be free on the BigPond/AFL Gameday site....or if it is now only included in the $59 package, which I dropped last year because of the constant buffering required fro video????

Posted by hirdyfan on March 22, 2008

hi bob this hirdy fan in austraila 

got a question  is broadband  internet the only way you see the alf games in the usa or is there a tv station or cable tv station that broacasts the games over there ? if the internet is the only way you see the games thats very disapointing to know ?

 

Posted by Anonymous (not verified) on March 22, 2008

streaming radio is free. use this shortcut to access the radio links: //livescores.afl.com.au/live_stats.htm hawker (footy geek) Raleigh, North Carolina
Posted by Anonymous (not verified) on March 24, 2008

hi bob this hirdy fan in austraila 

got a question  is broadband  internet the only way you see the alf games in the usa or is there a tv station or cable tv station that broacasts the games over there ? if the internet is the only way you see the games thats very disapointing to know ?

 

Hi hirdy. The Setanta network telecasts a few live games every week, but Setanta is not available on my cable system. Setanta is available on DirectTV and the Dish Network, but they require a dish on the roof and my wife won’t go for that. :( :-( :sad: People on the east coast near the capitol can also get their footy on MHz, but that’s not on my cable system either. An advantage of getting my footy off the AFL website though is I can wait until all the games have been played and then pick the best ones to download, instead of maybe being stuck watching some real losers live.
Posted by Bob on March 24, 2008

hi bob this hirdy fan in austraila 

got a question  is broadband  internet the only way you see the alf games in the usa or is there a tv station or cable tv station that broacasts the games over there ? if the internet is the only way you see the games thats very disapointing to know ?

 

 

 

Hi hirdy.  The Setanta network telecasts a few live games every week, but it is not available on my cable system.  Setanta is available on some satellite systems, but they require a dish on the roof and my wife won’t go for that.   :( :-( :sad:   People on the east coast near the capitol can also get their footy on MHz, but that’s not on my cable system either.  An advantage of getting my footy off the AFL website though is I can wait until all the games have been played and then pick the best ones to download, instead of maybe being stuck watching some real losers live.

 

Posted by admincms on March 25, 2008

<p>To update Bob's comment with more current info:&nbsp; MHz is available in many cities besides Washington, DC now:&nbsp; see <a target="_blank" href="http://www.afana.com/drupal5/tvinfo">http://www.afana.com/drupal5/tvinf…; and look under the MHz section.&nbsp; This now includes places like Seattle, Denver, Chicago, Minneapolis, St. Paul, Salt Lake City, and San Francisco.&nbsp;&nbsp; Sometimes this includes local cable and sometimes this requires digital TV access (but if you don't have it go get a converter box... anyone without cable or satellite has to get one by next February anyway).</p>

Posted by admincms on March 25, 2008

Hi lowend5,

We share your pain.  Give us some info on your computer setup... win or mac, operating system version, and what your media software is (Windows Media Player, Real Player, etc.) and maybe someone with a similar set up can help.  Also, share with us extracts of the most important parts of what Telstra told you to do (if anything at all).  At worst, it lets us at AFANA take issues like this to the AFL as examples of why fans are unhappy.

Posted by Bob on March 25, 2008

I saw how some users are capturing the streams and saving to their PC. Nice choice; however, I do not know the capturing tools.

 

This isn't intended as a commercial, but I use Windows Media Recorder Pro....  $29.95 one-time subscription fee.   See http://www.wmrecorderpro.com/   The new version 8, in addition to capturing video and audio streams, can also convert the saved files between various multiple formats.  Previously the format conversion was a separate product.  But with version 8, they bundled everything into one.

Posted by ovalball on March 28, 2008

I think until the AFL give the online rights to someone capable you may have to read news articles instead. Advice from an Aussie.

Unfortunately, I think this is the bottome line. I subscribe to both Setanta Broadband and MediaZone and have no problems whatsoever, whether using Firefox or IE. How on earth do they do it?Image removed.

A little kiddie in his inflatable pool thinks he is in a Big Pond.Image removed.

Posted by ovalball on March 29, 2008

I am currently "discussing" the buffering issue with BigPond Technical support. At least they are responsive. The initial suggestion was to make sure I had the latest Flash player and that Javascript was enabled. Did that. Same problems. Waiting on further reply. I also pointed out that their own troubleshooting guide says the following:

"Internet Explorer 7 and Windows Media Player 11 may not work successfully with afl.com.au content".  Duh.Image removed.

Since that is exactly what I'm using I don't see how things will ever improve until BigPond itself "upgrades".

Posted by admincms on March 29, 2008

If you are waiting for the AFL to just give the rights to someone else.  Forget it.  Not going to happen.  IMHO, Telstra paid way over market value for the rights and the AFL won't just throw that money away.  Therefore, as fans we have just three choices:  continue to badger the AFL about the problems; go off and do without until 2012; or do something about getting the TV coverage in North America expanded from satellite to cable here and from 3 games to the full 8 Setanta has the rights to.   For the last option, work with us at AFANA.  We know the issues but we need support from fans.

AFANA will continue to alert the AFL on your behalf to the web site issues but ultimately either the AFL will hold Telstra's feet to the fire to fix it or they won't.  Can't say what I expect they will do. 

Posted by ovalball on March 30, 2008

The latest from my friends at BigPond:

"Please follow the below troubleshooting steps to re-assure the software settings are all correct for Windows Media Player and Internet Explorer.

Please check the settings for Windows Media Player:

1. Start Windows Media Player

2. When the window is launched, look up the top for 'Tools' (if the 'Tools' is not there look to the top left of the toolbar, where it has a little drop down arrow, then click to display the toolbar), and select 'Options'.

3. Select the 'Network' tab and deselect the UDP option to only enable the Multicast, TCP and HTTP protocols.

4. Under the 'Streaming Proxy Settings' click on the 'Configure' button and ensure that 'Proxy Settings' are set to 'Do not use a proxy server'

5. Select the 'Performance' tab under "Connection Speed" click on "Choose connection speed", Please select a speed appropriate for your connection

6. In the 'Network Buffering' section make sure that the "Use Default Buffering Option" has been selected.

7. In the “Video Acceleration" make sure the arrow is on “None".

8. Below this it should read “No video acceleration. Select if you are experiencing sever playback option".

9. Click Apply

10. Click OK

11. Close your Windows Media Player to ensure all settings take effect

Please check the security and other settings of your browser:

1. In IE please select 'Tools' and then 'Internet Options'.

2. Click on the 'Security" tab.

3. On the lower right-hand side of the box you have in front of you, please select 'Custom Level'.

4. Reset custom settings to 'Medium-Low' and select 'Reset'.

5. Click on the 'General' tab

6. Click on 'Delete Cookies'. After clicking 'Yes', choose 'Delete Files', and choose 'Yes' again

7. Close IE and re-open and try again."

Well, I did all that and the result wasn't pretty. While their pages loaded better and there were no buffering problems, as soon as I tried to go to "Full Screen"  my screen went black and I lost all audio and video. Couldn't mouse click my way out of it either. Had to alt/control/del and force the task to end.

Wrote them another nice note asking about the above problem and the necessity of jumping through hoops when my other broadband subscriptions work fine by simply doing nothing. Not expecting much in the way of explanation. At this point I think my questions are just keeping some Aussie employed.

Hey, there's a positive!Image removed.

 

Posted by ovalball on April 01, 2008

What I have found is that if you follow all of the above, but put the WMP Video Acceleration arrow on "Some", then everything works fine--most of the time.Image removed.

Yesterday I ran every match other than Rich/Kang with little or no buffering (they told me that match had a problem on their end).

Today only some of the matches ran well and even some of those I had to load 2-3 times to get them to do so.

Tech Support is very responsive (Just remember they are 15 hours ahead of EST. Right now it is 7:17 Wed. morning.) Unfortunately, they are stuck with the system they have, such as it is.

I pointed out once more that Setanta and MediaZone seem to have no problems delivering broadband feeds worldwide, so something is screwy on their end--not mine. Don't really expect a response to that, just my final shot.

So, bottom line is I'll be able to watch some footy some of the time. Even at just $60 that's no deal. Won't be subscribing next year.Image removed.

Posted by lowend5 on April 07, 2008

I have been busy with the Telstra folks!

I have a pentium 2.4 quad processor, 4 gig memory screaming system.
Home ISP is: Comcast
Operating System: Windows XP
Browser: Internet Explorer 6.x
Media Player: Windows Media Player 10
I have addressed WMP settings, IE ver 6, firewall/security, more than enough bandwidth (T3) and minimum hops to the telstra servers.
I am receiving at up to 991Kbps.
I cannot play a match without buffering every 15 seconds.

 

Posted by lowend5 on April 07, 2008

Answer #1
- Your computer system may have difficulty in its ability to playback audio and video content (from processing power and graphics cards to quality of speakers, modem and so on).

- Your Internet Service Provider (ISP) may experience technical difficulties.

- The connectivity 'hops' to access a streaming server and playback the audio and/or video content. Some overseas users may come through to the afl.com.au streaming server via many hops. The audio and video playback quality could be affected by this.

- Connection speed and also the time of day you are accessing the content. There are times during the day where your connection speed may be slowed due to a high volume of users on your service.

However, you can please note that your Windows Media Player may also need HTTP as its default protocol.  For WMP 9 and WMP 10  :
-  Start Windows Media Player through your Start Menu then selecting 'Programs' and then, selecting 'Windows Media Player'.
-  When the Media Player window is launched, look for the 'Tools' tab. (If 'Tools' is not there, look to the top right or left of the toolbar, where it has a little arrows, and click this to display the toolbar, then select 'Options'.
-  Select the 'Network' tab and deselect the UDP option to only enable the Multicast, TCP & HTTP protocols.
-  Click on 'Apply', then 'Ok'.
-  Close the application then try content again.
-  You may also need to disable any security application(Eg. Norton Security etc) for testing, and need to enable after testing.

Answer #2 from them:
1. go to the BigPond homepage.  Along the top menu on the right side, select Help, then click on Downloads
2. under the "Need the BigPond Online Storage application?", click 'Download it'
3. click Save.  Save the file to the desktop by selecting it from the drop-down list, then click Save
4. the file will now start to download
5. whilst the file is downloading, ensure there is no tick in the 'Close this dialogue box when downloading completes' tick box

Once the file has downloaded, it will display the amount of data downloaded, the time it took to download, and the average speed of transfer. The average speed of transfer gives a general indication of internet speed on a Telstra network. Please provide us the speed result by replying to this email.

Answer #3
The speed that you are getting on the Telstra network is adequate enough to play the video. However, please follow the below troubleshooting steps to re-assure the software settings are all correct.

Please check the settings for Windows Media Player:

1. Start Windows Media Player
2. When the window is launched, look up the top for 'Tools' (if the 'Tools' is not there look to the top left of the toolbar, where it has a little drop down arrow, then click to display the toolbar), and select 'Options'.
3. Select the 'Network' tab and deselect the UDP option to only enable the Multicast, TCP and HTTP protocols.
4. Under the 'Streaming Proxy Settings' click on the 'Configure' button and ensure that 'Proxy Settings' are set to 'Do not use a proxy server'
5. Select the 'Performance' tab under "Connection Speed" click on "Choose connection speed", Please select a speed appropriate for your connection
6. Click OK
7. Click Apply
8. Close your Windows Media Player to ensure all settings take effect

Please check the security and other settings of your browser:

1. In IE please select 'Tools' and then 'Internet Options'.
2. Click on the 'Security" tab.
3. On the lower right-hand side of the box you have in front of you, please select 'Custom Level'.
4. Reset custom settings to 'Medium-Low' and select 'Reset'.
5. Click on the 'General' tab
6. Click on 'Delete Cookies'. After clicking 'Yes', choose 'Delete Files', and choose 'Yes' again
5. Close IE and re-open and try again.

In addition, please update the latest Macromedia Flash Player from https://get.adobe.com/flashplayer/ and temporary disable any security application e.g. Norton Security etc.

Answer #4
We have replicated the matches and there is no buffering problem from here.

 We acknowledge that you have gone through extensive troubleshooting steps to resolve the issue. However, there may still be other factors that can contribute to the issue described. For example:

- Your computer system may have difficulty in its ability to playback audio and video content (from processing power and graphics cards to quality of    speakers, modem and so on).

- Your Internet Service Provider (ISP) may experience technical difficulties.

- The connectivity 'hops' to access a streaming server and playback the audio and/or video content. Some overseas users may come through to the afl.com.au streaming server via many hops. The audio and video playback quality could be affected by this.

- Connection speed and also the time of day you are accessing the content. There are times during the day where your connection speed may be slowed due to a high volume of users on your service.

In Windows Media Player:

1. Go to 'View' (If you cannot see 'view', right-click on 'Window's Media Player' and select 'Show Classic Menus' and then click on 'View').

2. Click on 'Plug-ins' and then 'Options'

3. Click on the 'Performance' tab

4. Under the heading 'Connection Speed', leave the recommended "Detect Connection Speed" ticked. Please Click on 'Apply'.

5. Under the heading 'Network Buffering', click on 'Buffer' and put in '10 ' for the seconds of buffering.
 

Posted by lowend5 on April 07, 2008

I made all the suggested changes. They seem to be able to watch a game no problems. I guess if I move to AUS I can watch them online too. Gheez! I could also just go to a Live Game! Hmmmm, maybe I am on to something ;>)

I just want to watch a game without buffering :>(

Thanks for the help!

E

 

Posted by admincms on April 07, 2008

Apparently for some folks, nothing works.  I am able to get it work here on my laptop using IE7 (IE6 has major issues unrelated to the afl site) and wMP 11.  So lowend5 all I can suggest is that if all else fails, ask for a refund.   I think the service would work much more reliabiy if they had a mirror server in North America.  Thanks for sharing what they told you here and the results.

Posted by ovalball on April 07, 2008

I notice that they seem to have dropped any reference to this setting under the "Performance" tab. I found through experimentation that if you set video acceleration to "Some" that the results are pretty good.

Worth a try if you haven't already done so.

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